Zoffany Hotels - Accommodation Situated Throughout the South of England

Founded in 1992 by Niall Caven, the current Chief Executive, originally as a Hotel and Leisure Consultancy trading as MSI (Management Services International).

With the arrival of the current Director of Hotel Operations, Nick Sonley, the Company gradually moved towards Hotel ownership in 1994.

Zoffany Hotels, the new name since 1999, concentrated on the then unfashionable town centre hotels, predominately aiming at business customers.

A steady stream of acquisitions has increased the portfolio to its current size of nine hotels with in excess of 600 bedrooms.

This growth has been recognised by Zoffany Hotels appearing two years running in the top twenty fastest-growing private UK companies.

Zoffany place great emphasis on selection, reward and training of staff whom we regard as our most vital ingredient for the future development of our group.

Customer satisfaction is all to us. We monitor and respond to this in many ways, including our "Beyond Expectations" and "Mystery Customer" programmes.

Zoffany Hotels believe in a strongly de-centralised management system with significant power and responsibility held at local hotel level.

By strictly adhering to our standards and criteria we expect to maintain another 10 years of dynamic growth and success by which time we will have consolidated our position as one of the UK's most innovative and exciting Hotel Groups.

Why are we different?
Because we aim:

To excel at everything we do, always placing our customers at the top of our agenda
To be imaginative with our hotel services and ensure high quality standards are achieved
To be the best employer in the hotel business by developing and motivating our staff and providing meaningful career paths
To always be a responsible Company in all our dealings including paying full regard to environmental considerations
To attain rising profitability and carefully expand the Company to become a recognised and respected Hotel Group
To always reward individual and team achievements and to encourage individual responsibility and enthusiasm
To work hard and play hard